Tax and Payout Policy
Last updated: November 2026
1. No documentation, no payout
No commission payout is released until we hold, for that affiliate:
- Verified identity (legal name and address matching the payout account), and
- The tax form that applies to them (section 2), collected and validated.
Commissions may accrue in the portal before documentation is complete, but they are not payable until it is.
2. Which form, from whom
- US persons and US businesses: IRS Form W-9.
- Non-US individuals: IRS Form W-8BEN; non-US entities: W-8BEN-E.
3. How tax information is collected — security rules
- Tax forms and identification numbers are collected only inside a secure provider flow designed for tax documentation.
- Never by ordinary email. Never through an unsecured web form. Never typed into a plain CRM contact field. We will never ask an affiliate to email us a tax number, a scan of a form, or an ID document.
- Access to tax records is limited to the people who process payouts. Tax documents are stored by the provider, not copied into marketing systems.
5. Reversals and adjustments
- If a membership sale is refunded or charged back, the commission on it (tier 1 and tier 2) is reversed. Reversals are applied against future payouts first.
7. Records and audit
We keep an audit log of every commission event: the sale, the rate applied, the tier, approvals, holds, reversals, and payouts, each with dates. Affiliates can see their own commission record in the portal. Disputes about a commission are handled under the appeal process in section 10 of the Affiliate Agreement: legitimately earned, undisputed commissions are never confiscated.
8. Changes to this policy
Changes are posted in the affiliate portal with a new version date and emailed to active affiliates. Changes do not reduce commissions already earned on completed sales.
